Shipping policy
Thank you for shopping with Drift World.
Order Processing
Orders are typically processed within 1–2 business days after payment has been received.
Orders placed on weekends or UK bank holidays will be processed on the next business day.
During product launches, promotions or busy periods, processing times may be slightly longer. If this happens, we’ll do our best to keep you updated.
Shipping
We currently ship to UK addresses only.
We offer the following shipping options:
- Royal Mail Tracked 48 (Standard): Estimated delivery within 2–3 working days after dispatch.
- Royal Mail Tracked 24 (Express): Estimated delivery within 1–2 working days after dispatch.
Once your order has been dispatched, you’ll receive a shipping confirmation email. Tracking details will be included so you can follow your parcel’s journey.
Delivery Times
Delivery times are estimates and begin once your order has been dispatched. While Royal Mail aims to deliver within the stated timeframes, delays can occasionally occur due to circumstances outside our control.
Shipping Costs
Shipping costs are calculated at checkout and displayed before payment is completed.
Incorrect Addresses
Please ensure your shipping address is entered correctly before placing your order.
We cannot accept responsibility for orders delayed or lost due to an incorrect delivery address provided at checkout.
Lost or Delayed Parcels
If your order has not arrived within a reasonable time after dispatch, please contact us and we’ll work with Royal Mail to investigate.
Damaged Items
If your order arrives damaged, please contact us as soon as possible, including your order number and photographs of the damage where possible. We’ll work with you to resolve the issue promptly.
Contact
If you have any questions about your order or shipping, please contact us through our Contact page or by emailing info@drftwrld.co.uk